We offer a complete solution for tracking market dynamics with over 300+ market indicators from one dashboard. Stay informed on logging, production, inventory, export/import, consumption, prices, and housing starts across 30+ key markets. Access the latest and most reliable quantitative and qualitative insights, like, in-depth news and exclusive webinars on global forestry industry trends in your preferred country.
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Our CRM for global timber sales enables exporters to securely connect with their global stakeholders and counterparties on one platform, reducing the risk of data breaches while promoting transparency. We prioritise exceptional support for your supply chain processes, offering a Smart CRM that includes shipment tracking, B2B customer service automation, smart analytics with real-time statistics, and digital document coordination. Benefit from smart tools, permission-based data-sharing, and time-saving features designed to minimise manual errors and enhance efficiency.
Get tailored solutions for your company's full L/C and documentation process, including recommending L/C terms and managing the L/C at competitive rates. Also, get your timber inspected at the port or sawmill with our inspection service. Upon your request, our inspector will visit your chosen location, conducting a thorough assessment at a nominal fee. Within 48 hours, a comprehensive audit report, including site photos, will be delivered to you.
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE ACCESSING, SUBSCRIBING TO, OR UTILISING THE DATA FEEDS, GLOBAL PRICES, FORECAST ROOMS, OR ANALYTICAL DASHBOARDS PROVIDED BY CENTERSOURCE TECHNOLOGIES AB. BY EXECUTING A SUBSCRIPTION AGREEMENT, CHECKING AN "I ACCEPT" BOX, OR UTILISING THE TIMBER EXCHANGE PLATFORM IN ANY MANNER, YOU (HEREINAFTER THE "CUSTOMER") AGREE TO BE UNCONDITIONALLY BOUND BY THIS AGREEMENT.
THESE TERMS AND CONDITIONS, TOGETHER WITH THE SPECIFIC SUBSCRIPTION AGREEMENT AND ANY ASSOCIATED DATA PROCESSING AGREEMENTS (DPAs), CONSTITUTE THE ENTIRE, COMPLETE, AND EXCLUSIVE LEGAL AGREEMENT BETWEEN THE PARTIES. THIS AGREEMENT SUPERSEDES ALL PRIOR PROPOSALS, PRE-CONTRACTUAL COMMERCIAL AFFIDAVITS, MARKETING INTELLIGENCE OUTLINES, OR REPRESENTATIONS, WHETHER ORAL OR WRITTEN, RELATING TO COMPETITIVE TIMBER INTELLIGENCE DISSEMINATION.
These Terms of Service govern all access to, and global use of, the cloud-based B2B competitive market intelligence platform, including all and any data, insights, analytics, metrics, interactive dashboards, and associated application programming interfaces (APIs). This comprehensive legal framework applies unconditionally to an and all proprietary or syndicated information, materials, media, and digital channels provided by or through the platform, including but not limited to:
All the above elements are collectively referred to as the “Platform” or “Service”. The Platform is owned, programmed, and maintained exclusively by Centersource Technologies AB (Registration No. 559160-5645), a corporate entity organized under the substantive laws of Sweden (hereinafter referred to as “Timber Exchange”).
Within this Agreement, capitalized terms shall possess the precise legal meanings set forth below:
“Customer” means the specific corporate company, organization, institution, or professional legal entity utilizing the Market Intelligence Service for internal enterprise planning and strategy purposes..
“Customer Data” means any proprietary metrics, localized company search inputs, filter configurations, portfolio tracking parameters, or associated system usage metadata entered into the Software directly by the Customer, as well as any and all inputs, parameters, data submissions, and structured Excel templates delivered to Timber Exchange via email, direct API connections, or any alternative offline transmission channels.
· “Data Controller” and “Personal Data” shall possess the explicit legal meanings ascribed to them under the EU Regulation 2016/679 (General Data Protection Regulation, “GDPR”).
· “Derived Data” means any data matrix, price trend line, historical curve, predictive forecast model, or mathematical analytic generated by Timber Exchange's systems through processing, compiling, or analyzing data, system metadata, or aggregated data inputs.
· “Equipment” means all client-side hardware, local networks, routers, internet configurations, API terminators, and operating systems required by the Customer to safely stream and visualize the Service.
· “Market Data & Price Surveys” means the comprehensive commercial market intelligence data, proprietary datasets, and any other digital assets or data provided via the platform. This definition explicitly encompasses and covers: the Global Timber Price Index (GTPI); the Global Sawntimber/Lumber Price Survey (GTPS); Market Forecasting (which is explicitly defined and restricted to a view-only, curated educational broadcast of retrospective macro indicators and historical trend lines, rather than an interactive or customizable software tool), including community forecasts and analyst forecasts; live and recorded webinars; published market reports and strategic briefs; supply chain data; Bill of Lading (BL) data; macro and/or aggregated and/or consolidated indicators spanning production, inventory, trade flows, consumption, housing and maritime and/or port analytics; or any other kind of data, metrics, signals, or insights published, streamed, or distributed through the Service. The Customer explicitly acknowledges and agrees that all index parameters, tracking models, and data streams within these surveys represent entirely anonymized, 30-day-lagged historical metrics.
“Nowcasting Models” means the specialized, algorithmic estimation tools and data visualizations provided on a limited, experimental basis within the Platform. These models process heavily delayed, historical third-party datasets to generate statistical approximations of current market indicators. This feature is explicitly restricted to non-price operational metrics, specifically shipment volumes and industry inventory levels, and does not track, estimate, or project any pricing indicators or price indexes.
· “Party” means either Timber Exchange or the Customer individually; collectively referred to as the “Parties”.
· “Purpose” possesses the specific legal scope defined within Section 3.1 of this Agreement.
· “SCC” means the Arbitration Institute of the Stockholm Chamber of Commerce.
· “Service” means the commercial provisioning of access to the Market Data & Price Surveys, delivered as a specialized business-to-business (B2B) Software-as-a-Service (SaaS) suite as explicitly specified in the active Subscription Agreement and rendered functional through the Software.
· “Software” means all back-end object codes, proprietary data ingestion algorithms, metadata tables, database architectures, script libraries, charting layers, APIs, user interface (UI) environments, and integrated Third-Party Software maintained by Timber Exchange and rendered functional through the Website.
· “Software Supplier” means each third-party corporate enterprise holding independent copyright, patent protections, or intellectual property rights over specific components of Third-Party Software who has granted a lawful commercial license to Timber Exchange.
· “Subscription Agreement” or “Invoice” means the commercial invoice, digital order confirmation, or service specification issued directly by Timber Exchange and accepted by the Customer. This commercial document defines inter alia the active subscription tiers of market metrics (e.g., Basic or Advanced), regional data scopes, pricing survey access boundaries, authorized user seat counts, API access allocations, and the applicable non-refundable fees.
· “Third-Party Data” means raw information, maritime port registries, custom shipping manifests, Bill of Lading records, and macro-commodity price updates whose underlying copyright or ownership is held by entities other than Timber Exchange or the Customer.
· “Third-Party Software” means digital components, libraries, analytics plug-ins, or software architectures integrated into the Platform whose copyright is not owned by Timber Exchange or the Customer.
· “Timber Exchange Content” means any and all quantitative, qualitative, visual, textual, or audio-visual information, data assets, media, and proprietary materials provided, displayed, published, or streamed via the Platform. This definition comprehensively and unconditionally includes, without limitation:
· “Website” means the web application, analytical interfaces, and client data rooms hosted at the primary URL: www.timber.exchange.
Experimental Trial Status of Nowcasting Features: The Customer explicitly acknowledges and agrees that the Platform’s Nowcasting features, including any associated graphs or volume/inventory indicators, are provided strictly as a limited, experimental trial (Beta feature) encompassing a restricted set of visualizations (currently limited to three [3] trial graphs). No Accuracy or Continuity Guarantees: These models generate statistical approximations based on delayed variables; they do not represent real-time factual declarations or audited market truths. Timber Exchange provides zero warranty regarding the accuracy, reliability, or mathematical validity of these models. Right to Discontinue: Timber Exchange reserves the absolute right, at its sole discretion and without prior notice, to modify, restrict, gate, or permanently discontinue the Nowcasting feature, any individual nowcasting graph, or the underlying mathematical formulas. The alteration or complete removal of these trial models shall under no circumstances constitute a default of service delivery, a breach of contract, or entitle the Customer to any refund, subscription credit, or reduction in fees.
3.1 System Purpose & Access Limitations. The Service is configured strictly as a business-to-business (B2B) subscription Software-as-a-Service (SaaS) platform engineered to deliver hyper-personalized competitive intelligence for the global timber and forestry industry. The specific scope of what is made available through the Service is anchored directly to the definitions of Market Data & Price Surveys and Timber Exchange Content set forth in Section 2 of this Agreement. The metrics rendered via the Software track over 500+ monthly market signals across defined global import and export markets. These signals include: Production, Inventory, Trade-flows, CIF/DAP Prices, Domestic Sell Prices, Consumption & Construction, Bill of Lading data, from public, private, proprietary Sources, as well as Community Forecasts, and Analyst’s Forecasts The Customer explicitly acknowledges and agrees to the following operational limitations:
The Customer explicitly acknowledges and agrees that the data compiled, structured, and visualized through the Service is automatically ingested, normalized, and aggregated from a diverse network of global third-party data providers, public shipping records, independent pricing panels, and external maritime databases (“Third-Party Data”).
This Service functions exclusively as an informational and educational tool to support internal corporate planning, competitive intelligence, and macro marketing strategy. The Service does not facilitate, manage, negotiate, execute, or enforce commercial trade contracts, physical shipping logistics, maritime documentation templates, or banking transactions.
Timber Exchange is a completely neutral data aggregator and analytics provider; it is not a trade broker, commodities exchange, commercial agent, legal advisor, or financial fiduciary. Timber Exchange is not a party to, broker of, or guarantor for any commercial sales agreements, physical timber allocations, or financial clearance arrangements made between platform users or external market participants. Any commercial trades executed by the Customer in the physical market are done based on the Customer's own professional judgment at its sole, unshared risk.
3.4 Non-Subscriber Data Contributor Framework By submitting any data metrics, market declarations, panel feedback, or structured Excel templates (whether delivered via email, direct API, or any alternative offline or online transmission channels) to Timber Exchange, the contributing entity or individual explicitly acknowledges and agrees that they are entering into a legally binding framework governed by this Agreement.
The contributor covenants and agrees that any and all claims, controversies, legal actions, or disputes arising directly or indirectly out of their data contribution, the indexing methodology, or their relationship with Timber Exchange shall be governed exclusively by the Substantive Law of Sweden, excluding its conflict of law provisions.
Furthermore, the contributor unconditionally agrees that any such dispute shall be finally and conclusively settled under the Exclusive SCC Arbitration Framework, and subject to the Absolute Maximum Aggregate Liability Cap, risk allocations, and the Class Action Waiver explicitly detailed within these Terms of Service (as dynamically updated and named for the then-current active month).
If the contributor does not agree to be bound by these liability caps, Swedish choice of law, and exclusive Stockholm arbitration mechanics, they must immediately cease all data submissions and Excel template deliveries to Timber Exchange.
Subject to the Customer’s continuous compliance with all terms of this Agreement and the timely, full payment of all non-refundable fees specified in the underlying Subscription Agreement, Timber Exchange grants the Customer a highly restricted, limited, non-exclusive, non-transferable, revocable, and non-sublicensable right to access and use the Service and the Timber Exchange Content during the active Subscription Term. This license is granted solely and exclusively for the Customer's internal business planning and strategy purposes.
The creation of "Internal Reports" by the Customer is permitted strictly for standard internal corporate evaluation, macro forecasting, and strategy planning purposes. This limited permission is subject to the continuous, absolute condition that all such reports are entirely static, shared exclusively with internal employees who are bound by written confidentiality obligations, and do not under any circumstances recreate, mirror, or serve to build a queryable local shadow database, spreadsheet repository, or competitive framework of Timber Exchange's historical pricing metrics, datasets, forecasts, or insights.
The datasets, indices, and analytics compiled within the Service represent a proprietary compilation of market intelligence, historical indicators, and advanced macro models engineered through Timber Exchange’s independent data-processing and statistical methodologies. To safeguard the technical integrity and proprietary interest of the Platform, the Customer explicitly covenants and agrees that it shall not, and shall ensure its employees, affiliates, and contractors do not, execute or attempt to execute any of the following prohibited actions:
Unauthorized Extraction & Scraping: Copy, frame, mirror, scrape, index, download, crawl, spider, cache, or systematically harvest Timber Exchange Content, price surveys, or raw data tables, whether via automated bots, scripts, scraping engines, AI agents, screen-scraping tools, or manual replication processes, except as expressly authorized via a native platform export feature.
Artificial Intelligence & Model Training Protection: The Customer shall not, and shall ensure its personnel and contractors do not, use, input, ingest, or deploy the Service, the Market Data & Price Surveys, or any component of the Timber Exchange Content into any machine learning models, artificial intelligence architectures, large language models (LLMs), neural networks, generative data models, or automated algorithmic forecasting tools. This absolute restriction applies across all validation, fine-tuning, testing, training, or alignment phases of any software or model development cycle.
Preventing Competitive Exploitation: The Customer is strictly prohibited from utilizing the Service, the analytics software, or the Timber Exchange Content to design, build, support, test, or improve any commercial dataset, market data index, software tool, or market intelligence service that competes directly or indirectly with the business offerings, predictive forecasting modules, or data syndication models of Timber Exchange.
Prohibition on Public Distribution & Resale: The Customer shall maintain the strict, absolute confidentiality of all platform insights. The Customer shall not reproduce, publicly display, publish, broadcast, stream, resell, lease, sublicense, distribute, or provide service bureau outputs derived from the Timber Exchange Content to any external third parties, parent companies, non-authorized subsidiaries, public forums, or unauthorized personnel. This includes a strict prohibition on sharing copies, screen captures, or distribution links of any live or recorded Webinars, market Reports, or entries from the platform’s Forecasting rooms.
Unauthorized Benchmarking Restrictions: The Customer shall not compile, perform, test, or publish any competitive benchmarks, system latency reviews, performance metrics, or data accuracy comparative studies regarding the Service or its underlying statistical indicators without the express, prior written consent of Timber Exchange.
Preservation of Intellectual Property Markers: The Customer shall not alter, obscure, distort, delete, or remove any copyright notices, watermarks, proprietary tags, cryptographic tracking signals, trademark symbols, or confidentiality legends embedded within the Software or displayed on any exported static internal evaluation outputs.
Technical Anti-Reverse Engineering Protections: Under no circumstances shall the Customer, its employees, or affiliated contractors translate, extract, modify, disassemble, decompile, or reverse-engineer any portion of the Software, machine-readable data files, database schemas, script libraries, or backend data architectures. This includes any attempt to observe or manipulate system behavior via automated inputs to reverse-calculate the software’s source code or recreate its proprietary data aggregation logic.
5.2 Dual-Track Enforcement Framework: Commercial License Upgrades and Contractual Liquidated Damages
(a) Corporate Sharing & User Leakage Tier (The Commercial Upgrade Remedy): > In the event that Timber Exchange discovers or verifies that the Customer has shared platform insights, credentials, or metrics with unauthorized external users, parent companies, non-authorized subsidiaries, or affiliates in violation of Section 5.1, Timber Exchange shall elect to deploy a commercial remediation pathway prior to executing full litigation.> Instead of applying an immediate liquidated damages penalty, Timber Exchange shall automatically back-bill the Customer for a mandatory, retroactive upgrade to an enterprise-wide license model (e.g., Enterprise or Enterprise-Lite Licensing tier). This upgrade shall be applied retroactively from the first day of the active subscription period or Invoice term during which the unauthorized disclosure occurred. The Customer explicitly covenants and agrees to settle this retroactive upgrade invoice in full within ten (10) calendar days of issuance, without any right of set-off or deduction. Failure to clear this upgrade invoice within the mandated window shall instantly revert the breach to Tier (b) status below.
(b) Malicious Technical Extraction & AI Exploitation Tier (The Liquidated Damages Protection): For malicious technical violations—explicitly defined as automated data extraction, web scraping, data cloning, local repository replication, software reverse engineering, or utilizing any component of Timber Exchange Content for generative AI/LLM model training—the commercial upgrade pathway is strictly unavailable .
The Parties explicitly recognize that the precise financial damages resulting from such unauthorized database compromises, competitive market intelligence dilution, or unauthorized machine learning exploitation are inherently impossible to calculate with mathematical certainty at the time of contracting . Accordingly, as a reasonable, non-punitive compensatory remedy, the Customer shall be legally obligated to pay Timber Exchange, as a contractually agreed debt, liquidated damages (avtalsvite) in an amount equal to the greater of:
Damages Baseline Safeguard, Valuation Realism, and Explicit Statutory Waiver: > The Parties explicitly agree that this contractual penalty operates as a mandatory minimum baseline floor and does not limit, prejudice, or waive Timber Exchange’s absolute right to seek additional proven actual damages, loss of enterprise value, or comprehensive injunctive relief under Swedish or international laws should the forensic valuation of the compromised assets exceed this baseline .
The Customer explicitly acknowledges, covenants, and agrees that the €500,000 baseline floor represents a mutually bargained-for, fair, and conservative pre-estimate of the complex digital forensic mapping, security infrastructure remediation, and proprietary database asset devaluation costs associated with a technical breach of this nature. Consequently, the Customer explicitly, unconditionally, and irrevocably waives any and all rights to seek any judicial or arbitral adjustment, reduction, or mitigation of this contractual penalty. The Parties intentionally agree that this liquidated damages framework shall be enforced exactly as written and shall not be modified, minimized, or set aside under Section 36 of the Swedish Contracts Act (Avtalslagen 1915:218) or any alternative equitable statutory or common law principles.
The Customer bears sole, non-delegable responsibility for obtaining, upgrading, securing, and maintaining all Equipment required to interface with the Platform safely, and for maintaining the absolute confidentiality of all corporate user accounts, primary passwords, access tokens, and security keys generated to interface with the Service.
The Customer assumes unconditioned, 100% liability for any and all activities, data modifications, data extractions, or API call volumes that occur utilizing the Customer's allocated accounts. The Customer explicitly acknowledges and agrees that Timber Exchange is entirely detached from, and bears zero responsibility or liability for, any third-party access, data leak, corporate espionage, or unauthorized data harvesting resulting from the theft, phishing, compromise, or misappropriation of the Customer’s credentials.
Except as expressly, restrictively, and specifically set forth in this Agreement, the Service, the Software, the Website, and all Timber Exchange Content—including but not limited to the Global Timber Price Index (GTPI), the Global Sawntimber/Lumber Price Survey (GTPS), market intelligence dashboards, predictive analytics, webinars, reports, forecasting rooms, community forecasts, analyst forecasts, structured datasets, Harmonized System (HS) classifications, tariff alignments, public maritime shipping records, Bill of Lading (B/L) data registries, port metrics, and all software-generated analytical outputs are provided to the Customer strictly on an “as is” and “as available” basis without warranties, conditions, or guarantees of any kind.
extent permitted under substantive Swedish law, Timber Exchange and its global Software Suppliers and Third-Party Data providers explicitly and unconditionally disclaim:
Absolute Disclaimer of Informational Flaws & Reliance:
The Customer explicitly acknowledges and agrees that the Timber Exchange Content represents a dynamic compilation of volatile macro-market signals aggregated from various shifting global third-party sources and independent feedback loops over which Timber Exchange exercises no administrative, operational, or mathematical control.
Consequently, Timber Exchange accepts zero financial, corporate, or legal liability for any data gaps, data lagging, calculation discrepancies, pipeline drops, historical omissions, or structural formatting errors. The Customer explicitly covenants that all platform content, webinars, charts, and forecasting insights are utilized strictly for generalized informational orientation and educational internal planning purposes at the Customer’s sole, exclusive, and unshared risk and responsibility. No platform output shall ever be construed as binding financial or trade advice, nor shall it create an actionable expectation of a specific commercial outcome.
To the maximum extent permitted under applicable law, Timber Exchange explicitly disclaims all warranties, conditions, representations, guarantees, or terms of any kind, whether express, implied, statutory, or otherwise, arising by statute, common law, custom, trade usage, or course of dealing.
This absolute disclaimer includes, without limitation, any implied warranties of merchantability, satisfactory quality, system integration, title, non-infringement, data accuracy, data completeness, or fitness for a particular commercial strategy, corporate investment, physical trading transaction, or purpose.
Timber Exchange makes no warranty, condition, or representation that:
Explicit Acknowledgment of Mistakes within Proprietary Surveys, Indices, and Streamed Feeds:
The Customer explicitly acknowledges and agrees that the data, analytics, and metrics displayed or streamed via the Platform are derived from distinct external pipelines, both of which are inherently subject to errors, inaccuracies, and transmission latencies:
(1) General Automated Data Feeds ("We Show What We Have"): The majority of the market signals, macro indicators, and data layers displayed or streamed via the Platform originate from independent third-party networks, public registries, and automated upstream feeds. Timber Exchange cannot, does not, and will not verify the underlying accuracy of this data or the methods by which it was collected; the Platform simply displays the commercial data available at any given time ("we show what we have").
(2) Proprietary Survey Panels and Index Models: Specifically regarding Timber Exchange's own proprietary market evaluations and commercial indices—including, without limitation, the Global Sawntimber/Lumber Price Survey (GTPS) and the Global Timber Price Index (GTPI)—these intelligence models rely heavily on voluntary submission loops, localized wholesale feedback, and manual data entries or structured Excel templates submitted via email, API, or offline channels. Because these proprietary systems rely on a voluntary and human-driven submission pipeline, they are fundamentally vulnerable to qualitative human error, subjective reporting biases, collection latencies, and formatting shifts.
Accordingly, the Customer unconditionally accepts the operational reality that: * Data Pipeline Delays: There may be transmission latencies, pipeline drops, or historical data gaps originating within external feeds or third-party dependencies over which Timber Exchange exercises no control. * Internal Human Errors: Timber Exchange's internal team may occasionally enter, log, or process data incorrectly by typographical mistake or human slip. * Upstream Data Flaws & Contributor Typos: External data providers, panel participants, or contributors may deliver incorrect, skewed, or flawed data due to manual entry typos, reporting mistakes, or user negligence.
While Timber Exchange commits to applying its commercially reasonable best efforts at all times to maintain system health and rectify tracking discrepancies once a mistake is actively identified , the presence of any data error, provider inaccuracy, internal typographical slip, or delivery delay shall carry zero financial, corporate, or legal liability. The existence of an index skew, data error, or lag shall under no circumstances constitute a material breach of contract, a default of service delivery, or a fraudulent misrepresentation by Timber Exchange. Any trading losses, failed material procurement strategies, erroneous physical hedge placements, or commercial deficits resulting from reliance on the platform's data or indices are borne exclusively by the Customer at their sole, unshared risk and responsibility.
7.3 Inherent Volatility of Third-Party Data Pipelines.
The Customer explicitly acknowledges and agrees that the competitive intelligence, streaming media, and market indicators compiled, curated, and visualized through the Service are fundamentally dependent on external data pipelines, automated upstream data collection, and third-party inputs over which Timber Exchange exercises no administrative or operational control.
Consequently, the delivery, accuracy, format, and continuous availability of any of the following specific components may be dynamically restricted, modified, suspended, delayed, or permanently terminated at any time without prior notice and without generating any right to a refund, subscription credit, or price reduction:
Such modifications, transmission latencies, formatting shifts, or content cessations are explicitly recognized by the Parties as inherent, structural characteristics of global data syndication and macro industry reporting. They shall under no circumstances constitute a breach of contract, a default of performance, or an incomplete delivery of service by Timber Exchange.
Timber Exchange accepts absolutely zero corporate, financial, or legal liability for data latency, transmission delays, audio-visual streaming dropouts, formatting discrepancies, algorithmic indexing drops, missing shipping registries, or historical omissions originating within any of these external feeds or third-party dependencies
7.4 Absolute Non-Evidentiary Status and Advice Disclaimer No platform output, dashboard metric, charting tool, compiled market report, expert webinar recording, pricing survey matrix, community forecast insight, ocean logistics tracking layer, or downloaded dataset constitutes commercial, financial, legal, tax, regulatory compliance, anti-dumping verification, or official commodities trading advice. The Customer explicitly acknowledges, covenants, and agrees that:
7.5 Customer Compliance, Antitrust Safeguards, and Full Corporate Indemnity The Customer bears the sole, absolute responsibility for ensuring that its access to, interpretation of, and internal deployment of the Timber Exchange Content complies fully with all applicable local, national, and international laws, regulations, trade sanctions, anti-monopoly frameworks, and market-competition policies.
Antitrust Compliance and Non-Collusion Covenant: The Customer explicitly warrants, covenants, and guarantees that it shall not utilize the Service, the Timber Exchange Content, historical price indices, or any insights derived from live or recorded Webinars to coordinate, align, or signal future pricing strategies, output behaviors, production quotas, or horizontal market allocations with any competitors. The Customer strictly acknowledges its independent, non-delegable obligation to comply with all global antitrust regulations, explicitly including, without limitation, Article 101 of the Treaty on the Functioning of the European Union (TFEU) and the enforcement directives of the Swedish Competition Authority (Konkurrensverket). The Customer unconditionally agrees that Timber Exchange operates strictly as a neutral, retrospective data aggregator and shall bear zero liability for any Customer's unlawful attempt to utilize historical data, platform communications, or educational webinars to facilitate an information cartel, price fixing scheme, or anti-competitive alignment.
The Customer agrees to indemnify, defend, and hold harmless Timber Exchange, its corporate affiliates, directors, officers, and software suppliers from and against any and all third-party claims, lawsuits, regulatory investigations, fines, legal fees, or liabilities resulting directly or indirectly from: (i) any material breach, default, or violation of any term, covenant, or provision of this Agreement by the Customer; or (ii) the Customer's non-compliant use, misinterpretation, or unlawful integration of the platform's price surveys and market metrics under national or international market competition laws
Under no circumstances shall Timber Exchange’s aggregate liability to Customer for any and all losses, claims, disputes, lawsuits, damages, or liabilities of any kind arising out of or pursuant to this Agreement—whether in contract, tort (including active or passive negligence), strict liability, product liability, breach of statutory duty, or otherwise—exceed the total fees actually paid by Customer for the Service during the twelve (12) month period immediately preceding the event giving rise to liability (equivalent to the Customer’s annual subscription fee).
This limitation represents an absolute, unbreachable maximum ceiling on the total amount a company can sue for under any circumstance, and serves as an absolute limit on any lawsuit or claim brought by the Customer.
8.2 Exclusion of Consequential, Indirect, and Trading Losses.
To the maximum extent permitted under substantive Swedish law, in no event shall Timber Exchange, its corporate affiliates, parent entities, subsidiaries, officers, directors, employees, licensing partners, software developers, or third-party data and metric providers be liable to the Customer or any third-party claimant for any indirect, incidental, special, exemplary, punitive, reliance, or consequential damages of any nature whatsoever.
The Customer explicitly agrees that this total exclusion applies regardless of the legal theory of liability—whether arising in contract, tort (including active or passive negligence), strict product liability, statutory breach, indemnity, or otherwise—and even if Timber Exchange has been expressly advised, notified, or made aware of the possibility of such potential damages. Prohibited categories of damages excluded under this provision completely include, without limitation:
The Parties explicitly acknowledge and agree that the provisions of this Section 8 represent a fair, balanced, and negotiated allocation of commercial risk between sophisticated business entities. The subscription fees charged by Timber Exchange have been structurally calculated in reliance upon these precise disclaimers and limitations of liability. The Parties intentionally agree that this cap shall survive and remain enforceable even if any remedy fails of its essential purpose, and shall not be modified, minimized, or set aside under Section 36 of the Swedish Contracts Act (Avtalslagen).
The Customer shall possess no right to initiate an arbitral claim or lawsuit against Timber Exchange unless a formal, written legal claim detailing the exact nature of the loss is delivered to Timber Exchange within sixty (60) calendar days from the date the Customer discovered, or reasonably should have discovered, the underlying event.
To completely eliminate the risk of historical liability accumulation over extended corporate lifecycles or continuous contract renewals, the Parties explicitly establish an absolute long-stop cut-off. Under no circumstances shall any arbitral claim or legal action of any kind be brought against Timber Exchange more than one (1) year after the expiration, conclusion, or termination of the specific annual subscription term or active Invoice period during which the underlying event, data anomaly, or alleged breach occurred.
The automatic renewal, rolling extension, or continuous operational availability of the Platform across successive subscription terms shall not toll, pause, or reset this limitation window. Any claim tied to a specific billing cycle or specific calendar year must be formally initiated within twelve (12) months of that specific period's conclusion, or it shall be permanently and irrevocably barred, waived, and extinguished.
The Customer shall, without delay and subject to the short-clock parameters of Section 8.5, notify Timber Exchange in writing of any system faults, data errors, or software defects discovered within the Service. Timber Exchange must be granted a commercially reasonable opportunity to rectify, patch, or cure any verified system fault or service deficiency within a reasonable period of time following receipt of the valid notice.
Confidential Information of Timber Exchange includes, without limitation: all non-public software code, system architectures, data schemas, algorithmic pricing methodologies, proprietary compilation structures for market data indices, price survey collection workflows, dashboard metrics, product roadmaps, interface logic, and performance benchmarking data. Confidential Information of the Customer includes, without limitation: non-public commercial data, private tracking preferences, and specific parameters inputted directly into the Platform's isolated workspace.
The Receiving Party agrees to implement comprehensive security precautions—amounting to no less than a reasonable standard of care—to prevent the unauthorized disclosure, theft, leakage, replication, or distribution of the Disclosing Party’s Confidential Information.
Notwithstanding anything to the contrary within this Section 9 or this Agreement, the Customer explicitly acknowledges that Timber Exchange is authorized to process, track, analyze, and structurally evaluate system usage patterns, transactional metadata, and query logs generated by users.
In strict alignment with Section 2, Timber Exchange may compile this information into anonymized Aggregated Data and Derived Data models to refine the platform's automated tools, enhance algorithmic throughput, and power its macroeconomic Market Data & Price Surveys. Because such aggregated outputs are entirely stripped of the Customer's corporate identity and contain no Personal Data, they do not constitute confidential Information of the Customer and remain the exclusive intellectual property of Timber Exchange.
The Customer shall pay Timber Exchange the non-refundable, non-creditable commercial subscription fees, licensing tariffs, and API consumption charges precisely set forth within the active, underlying Subscription Agreement.
10.2 Invoicing Timelines Each invoice shall possess a strict, absolute due date for payment set at ten (10) calendar days from the date of the invoice issuance, unless explicitly stated otherwise in the Subscription Agreement. All fees are quoted exclusive of Value Added Tax (VAT), sales taxes, or regional corporate withholding taxes. The Customer shall pay all invoices in full, without any right of set-off, counterclaim, or deduction.
10.3 Default Interest and The Operational SaaS Kill-Switch If an invoice is not fully cleared and settled by the established due date, Timber Exchange reserves the absolute, unmitigated right to execute the following financial remedies without prejudice to any other legal rights:
Late Payment Interest: Charge interest on the overdue balance from the original due date until receipt of payment in full at a rate of 1.5% per month (18% per annum), or the maximum rate permitted under applicable local law, whichever is lower.
The SaaS Kill-Switch: Following exactly fourteen (14) days of written notice of payment default, Timber Exchange is entitled to immediately suspend the Customer's access to the Platform, deactivate all API connections, and freeze dashboard access. Timber Exchange shall bear absolutely zero liability for any commercial losses, procurement disruptions, or business side-effects suffered by the Customer resulting from an account suspension triggered by payment delinquency.
Suspension Data Hygiene & Certificate of Deletion: Simultaneously with the execution of the SaaS Kill-Switch, and to ensure that the Customer does not continue to utilize downloaded platform assets while in payment default, an authorized officer of the Customer shall, upon written demand from Timber Exchange, execute and deliver a formal Certificate of Deletion. This certificate must formally confirm that all reasonable commercial efforts have been made by the enterprise to locate, purge, and temporarily or permanently delete downloaded data pools, exported spreadsheets, and proprietary metrics from all local enterprise repositories and internal server files. Providing this certificate satisfies basic enterprise procurement compliance layers while strictly maintaining the Customer's ongoing legal obligation to clean up and protect unpaid data environments.
These Terms of Service shall enter into force on the calendar day the Customer formally signs, executes, or accepts the underlying Subscription Agreement, and shall remain in full force and effect until the underlying commercial Subscription Agreement expires or is otherwise lawfully terminated.
11.2 Post-Termination Data Extraction, Preservation Window, and Erasure.
Upon the expiration or termination of this Agreement for any reason, the Customer's license to access the Software, view price surveys, or stream Market Data shall immediately and completely cease.
To facilitate potential account reactivation, long-tail historic trend continuity, and corporate enterprise win-back opportunities, Timber Exchange shall implement the following data retention protocols regarding Customer Data(defined strictly as the Customer's custom filter configurations, system usage metrics, localized portfolio configurations, and workspace setups):
Absolute Customer Deletion and Purge Obligation: > Immediately upon the effective date of subscription expiration or termination, the Customer shall immediately, permanently, and forensically delete, erase, and overwrite all Timber Exchange Content, Market Data & Price Surveys, and proprietary insights from all corporate, affiliate, and private systems.
This strict mandate means the Customer must completely scrub, eliminate, and shred any files, summaries, captures, or logs that were downloaded, exported, scraped, captured, or manually or digitally noted during the term of the agreement, explicitly including, without limitation: * Raw Data Files: All downloaded Excel, CSV, JSON, XML, or raw data files and database schema dumps. * Market Reports: All saved qualitative or quantitative PDF, Word, or text-based market Reports and strategic briefs. * Webinars & Media: All downloaded, recorded, or captured Webinar video files, audio tracks, voice memos, or live session recordings. * Presentations & Slide Decks: All copy-pasted slides, PowerPoint or Keynote presentations, executive pitch decks, and internal training or briefing videos incorporating platform charts, metrics, or insights.
This data must be entirely purged from all digital and physical infrastructure, including without limitation: corporate local servers, cloud storage repositories (e.g., SharePoint, Google Drive, AWS), enterprise database architectures, local hard drives, company email databases, internal communication channels (e.g., Slack, Teams), as well as all private computers, personal smartphones, or offline devices owned or utilized by the Customer's employees, executives, affiliates, or independent contractors. The Customer explicitly covenants that it will retain zero shadow databases, offline archives, or derivative spreadsheets of Timber Exchange metrics following termination.
11.3 Mandatory Verification & Auditing Rights.
Mandatory Verification & Auditing Rights. Within ten (10) business days following the termination of the subscription, or immediately upon a written demand from Timber Exchange, an executive officer of the Customer shall execute and deliver a legally binding, signed Certificate of Compliance. This document must formally attest, operating as a solemn contractual warranty under full corporate authority and explicit personal liability of the signing officer for commercial misrepresentation, that a comprehensive system-wide forensic sweep has been successfully executed and that all Timber Exchange Content has been completely destroyed across all corporate and private infrastructure.
Failure to provide this certificate, or the discovery of retained platform data following termination, shall constitute a material breach of post-termination covenants, instantly triggering the Contractual Liquidated Damages framework (Section 5.2) and rendering the Customer liable for the mandatory €500,000 baseline penalty floor.
Neither Party shall be deemed to be in breach of contract or liable for damages resulting from any delay or failure to fulfill its operational obligations (excluding the Customer's absolute obligation to settle outstanding financial invoices) if such failure arises directly from a Force Majeure Event.
Operating as a global digital SaaS framework, a Force Majeure Event shall explicitly encompass catastrophic internet-delivered or third-party digital infrastructure failures that directly paralyze the Software’s environment, provided such events could not have been prevented by standard corporate business continuity protocols.
This includes: massive, coordinated Distributed Denial of Service (DDoS) strikes bypassing Tier-1 mitigation networks; structural telecommunication routing backbone outages or subsea data cable severances; total server farm dropouts or regional infrastructure failures suffered by global public cloud providers (e.g., AWS, Microsoft Azure, Google Cloud Platform); or unexpected legal blocks imposed by state actors on international cross-border data routing streams.
13.1 Severability and Invalidity of Provisions.
If any provision of this Agreement, or any portion thereof, is held to be invalid, illegal, or unenforceable, such invalidity shall not affect the remaining provisions of this Agreement. In the event that a provision of the Agreement, or any part thereof, is held to be invalid or unenforceable, any such provision shall to the extent possible be valid and enforceable and shall otherwise be given such meaning that is required for establishing the same effect as the invalid or unenforceable provision (or the part thereof). The invalid provision shall be automatically reformed and given a lawful interpretation that matches as closely as possible the original commercial intent, economic allocation of risk, and legal effect of the invalid text
The Customer shall not assign, delegate, license, sub-contract, or transfer any of its operational rights or legal obligations under this Agreement without the prior, express written consent of Timber Exchange.
Timber Exchange reserves the right to modify, amend, update, or rewrite these Terms of Service at any time. Timber Exchange shall provide notice of material modifications to the Customer via system-wide dashboard notifications or direct electronic communication. For ongoing subscriptions, amendments become fully effective unless the Customer delivers a formal written objection to Timber Exchange within thirty (30) calendar days of receiving notice.
Any continued access to the Software, execution of API data streams, or utilization of the dashboards by the Customer after the published effective date shall be deemed an absolute, irrevocable acceptance of the modified Terms of Service. If a Customer objects to a material change within the 30-day window, Customer will be deemed to have terminated their subscription at the conclusion of their then-current paid billing term.
All formal notices, legal claims, demands, or default communications required under this Agreement must be executed in writing and delivered via tracking channels that confirm receipt. The use of facsimile transmissions is explicitly decommissioned.
Valid legal notices shall be deemed received: on the calendar day delivered, if handed over via personal courier delivery; on the precise day of transmission, if sent via direct email with no automated delivery failure log; or the business day following shipment via a recognized, international overnight courier service (e.g., DHL, FedEx, UPS).
14.1 Individual Capacity Arbitral Mandate As explicitly established under the exclusive arbitration framework in Section 15.2, any and all disputes, claims, or controversies shall be resolved strictly via binding individual arbitration administered by the Arbitration Institute of the Stockholm Chamber of Commerce (SCC). The Customer explicitly acknowledges and agrees that an SCC arbitral tribunal inherently lacks the statutory and jurisdictional capacity or authority to hear, manage, or resolve consolidated multi-party disputes, class arbitrations, mass tort litigations, or collective actions of any kind, unless expressly authorized in a separate, written instrument signed by the executive officers of both Parties.
Consequently, any representative or collective actions, specifically including group actions (grupptalan) under the Swedish Group Proceedings Act (Lag (2002:562) om grupptalan) or similar international collective frameworks, are contractually and jurisdictionally precluded. The Customer explicitly covenants and agrees that it may bring claims against Timber Exchange only in its absolute, isolated individual capacity within the SCC framework, and never as a plaintiff, claimant, representative, or class member in any putative class, collective, joint, group, or representative proceeding.
14.2 Consolidation and Joinder Prohibition The arbitrator(s) appointed under the SCC rules shall possess zero jurisdiction, authority, or administrative power to consolidate or join the claims of more than one corporate entity or customer into a single proceeding, nor may they preside over any variation of a representative, joint, or class-wide arbitral action. The administrative bodies of the SCC and the appointed tribunal are strictly bound by this bilateral consolidation ban. (Note: Section 14.3 "Sole and Exclusive Remedy Backup" remains unchanged and fully active as written.)
IF THE CUSTOMER IS DISSATISFIED WITH ANY PORTION OF THE PLATFORM, THE SERVICE, THE SOFTWARE, THE WEBSITE, ANY DATA OR ASSET ENCOMPASSED WITHIN THE TIMBER EXCHANGE CONTENT, OR WITH ANY PROVISION, CONDITION, COVENANT, OR REPRESENTATION OF THESE TERMS, THE CUSTOMER’S SOLE, EXCLUSIVE, AND ABSOLUTE REMEDY IS TO IMMEDIATELY DISCONTINUE ALL ACCESS TO AND USE OF THE PLATFORM.
This Agreement, the active Subscription Agreement, and any issue, dispute, extra-contractual claim, or statutory question arising out of or in connection with the Platform or Services shall be governed by, construed under, and enforced in accordance with the substantive laws of Sweden, without application of any conflict of law provisions or the United Nations Convention on Contracts for the International Sale of Goods (CISG).
Subject to the emergency legal carve-outs established in Sections 15.4 and 15.5, any dispute, controversy, claim, or litigation arising out of or in connection with this Agreement—including its formation, performance, material breach, data inaccuracies, index anomalies, interpretation, termination, or invalidity—shall be finally and conclusively settled by binding arbitration administered by the Arbitration Institute of the Stockholm Chamber of Commerce (the "SCC").
15.3 Procedural Mechanics
The prevailing party in any arbitration or permitted judicial proceeding arising under this Agreement shall be entitled to recover its reasonable attorneys' fees, expert witness fees, forensic investigation costs, and administrative arbitral expenses from the non-prevailing party.
Notwithstanding the exclusive arbitration framework set forth in Section 15.2, Timber Exchange retains the absolute, unrestricted right to commence summary judicial proceedings, asset freezing orders, or debt collection lawsuits for the recovery of any outstanding, undisputed, due, and payable subscription fees or licensing invoices against the Customer. Timber Exchange is authorized to file such collection actions in any public court of competent jurisdiction possessing territorial authority over the Customer, the Customer's corporate headquarters, or any of the Customer’s tangible or intangible commercial assets.
Notwithstanding the exclusive arbitration framework set forth in Section 15.2, the Parties intentionally agree that unauthorized data harvesting, competitive data cloning, screen scraping, or breaches of Section 5 inflict immediate and borderless commercial harm.
Accordingly, Timber Exchange shall possess the unrestricted, unconditioned right to initiate summary judicial proceedings, apply for temporary restraining orders, seek emergency asset-freezing decrees, or pursue preliminary or permanent injunctive relief against the Customer or its contractors in any public court of competent jurisdiction worldwide possessing territorial authority over the Customer or its assets.